Privacy Policy

Effective Date: February 22, 2025

At Pro Roofing And Siding Restoration, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website (https://proroofingandsidingrestoration.com) or interact with us, including via SMS/text messaging. By using our website or submitting your information, you agree to the terms described below.

1. Information We Collect

• Personal Information: When you fill out forms, request services, or contact us, we may collect your name, email, phone number, address, and service preferences.
• Device and Usage Data: We collect data such as your IP address, browser type, device type, and browsing activity on our website using cookies and analytics tools.
• Mobile Numbers: When you provide your phone number, we may use it to send SMS messages with service updates, appointment reminders, or promotions (only with your consent).

2. How We Use Your Information

• To respond to your inquiries and deliver roofing and siding services
• To send text messages regarding your account, scheduled appointments, or promotions
• To send email updates or newsletters if you've subscribed
• To analyze website traffic and improve user experience
• To comply with legal requirements

3. SMS/Text Messaging Policy

By submitting your phone number, you consent to receive SMS text messages from Pro Roofing And Siding Restoration regarding appointment reminders, installation scheduling, account updates, and occasional promotions.

• Message Frequency: Up to 4 messages per month
• Message & Data Rates: Standard message and data rates may apply
• Opt-Out: Reply STOP to unsubscribe at any time
• Help: Reply HELP or contact us at proroofing365@gmail.com

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We do not transfer, share, or disclose your personal information to any external organizations under any circumstances, including with your consent. We have strict internal controls and access restrictions to prevent unauthorized sharing of user data.

4. Sharing of Information

We do not sell or rent your personal information. We may share data with trusted service providers (e.g., email platforms, analytics providers) who assist us in operating our business. We may also share information if required by law or to protect our rights.

5. Cookies and Tracking

Our website uses cookies and other tracking technologies to improve your browsing experience. Cookies help us understand how users interact with our site, personalize content, and measure performance. You can disable cookies in your browser settings.

6. Data Security

We use industry-standard measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

• Access: You may request a copy of your personal data
• Correction: You may request corrections to inaccurate or outdated data
• Deletion: You may request deletion of your personal data, unless legally required to retain it
• Marketing Opt-Out: You may opt out of email or SMS marketing at any time

8. Third-Party Links

Our site may contain links to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal data.

9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from anyone under 13 years old.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. The latest version will always be available on this page with an updated effective date. Please review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

• Email: proroofing365@gmail.com
• Phone: 844-776-2349
• Mailing Address: 33360 Liberty Parkway, North Ridgeville, OH